Privacy policy

  • Company name: NEXORA SOLUTIONS S.L.
  • Commercial name: Nexora
  • NIF/CIF: B86065653
  • Address: C/ Alcala Nº 226 – 28027 – MADRID – MADRID
  • Telephone: 669806493
  • Email: web@nexoracrm.es

PERSONAL DATA WE PROCESS

DATA OF OUR CUSTOMERS AND USERS

Nexora Solutions S.L. may process categories of personal data provided by our customers. Identification data, such as name, surnames, telephone, email, postal address.

OTHER PERSONAL DATA WE PROCESS

Nexora Solutions S.L. may process categories of personal data provided by its users, corresponding to other third-party users, to which it has had access through its system/platforms and/or products, identifying data, such as name, surname, telephone, email, postal address and/or other commercial data.

With respect to that data of a personal and/or commercial nature to which Nexora Solutions S.L. of third parties unrelated to the contractual relationship between Nexora Solutions S..L. and the User, it is expressly stated in this privacy policy that for all purposes the client/user would be responsible for the data and Nexora Solutions S.L. would act as the data controller.

Based on the provisions of art. 28 of the RGPD, Nexora Solutions S.L. will proceed to treat said data of third parties in identical terms as the rest of the data of other Users, referring to this effect, in terms of the legal rights that correspond to them, and the way of treating their personal and / or commercial data as provided in the general data protection clause of Nexora to which we refer, both in relation to the purpose, conservation, decision-making, legitimacy and the rights of the interested party / third party user.

Likewise, it is pointed out with respect to said data that, in the event that Nexora Solutions S.L. continues to process data from third parties to which it has had access through the users of its products, through the platforms or systems of Nexora Solutions S.L., the privacy policy to which we refer in the preceding paragraphs will continue to be fully valid in terms of the data processing by Nexora Solutions S.L., referring to it in all its terms as long as the use of its systems/platforms and/or products remains in force, and your data is being processed.

 

PURPOSES

The personal data provided through the Website will be processed by NEXORA SOLUTIONS S.L., according to the following purposes:
  • •Manage the User’s registration and allow access to the activities and tools available through the Website.
  • Carry out the User registration, as well as the maintenance and management of the relationship with NEXORA SOLUTIONS S.L.
  • Manage, process and respond to requests, requests, incidents or queries from the User, when the User provides their data through the forms provided for this purpose on the Website.
  • •Analyze the User’s traffic data that allows maintaining the security of the networks, preventing illegitimate interference or the fraudulent use of the services.

CONSERVATION

NEXORA SOLUTIONS S.L. will process the User’s personal data, in compliance with the principle of limitation of the retention period, for the time necessary to provide the contracted services and will keep them until they request their withdrawal from the Platform, oppose or revoke their consent. Likewise, and in application of the obligations established in the fiscal regulations and the Civil Code, the client’s data will be kept for a maximum additional period of 1 year after the end of the contractual relationship. Likewise, in compliance with the obligations derived from Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks, NEXORA SOLUTIONS S.L. will keep the traffic and location information for a period of 12 months in order to comply with the duty of information in case of receiving a request from the Judicial Authority.

DECISIONS

In order to be able to offer you products and services according to your interests and improve your user experience, we will prepare a commercial profile, based on the information provided. No automated decisions will be made based on said profile.

LEGITIMATION

NEXORA SOLUTIONS S.L. treats or will treat your personal data lawfully based on the following conditions, which may be independent or complementary:
  • Unequivocal consent based on preferences and purposes, which will be differentiated between main and secondary.
  • Provision of the service based on the conditions affected by the condition of the registration.
  • Legitimate interest to continue providing the service under the parameters of quality and improvement.
In any case, NEXORA SOLUTIONS S.L. will proceed to inform you by virtue of the purpose and treatment in question or affection.

RECIPIENTS

NEXORA SOLUTIONS S.L. In order to carry out its activity, it is necessary that, in order to guarantee the service and its quality, third parties provide services that may affect the processing of personal data.
In relation to said third parties, NEXORA SOLUTIONS S.L. difference between those third parties that hold the status of Treatment Manager and those who are necessary for the exposed object, having adapted the necessary legal and technical measures to preserve your fundamental right to data protection. Likewise, in relation to those third parties that are not in said situation, NEXORA SOLUTIONS S.L. will inform you of the communication and the need, where appropriate, to obtain consent for the treatment affected by the operation(s) affected. In this regard, NEXORA SOLUTIONS S.L. makes available and recommends reading the information associated with this area both in the Cookies Policy and the preferences associated with them and in the Terms and Conditions associated with the condition of registered user, which will be available in the same process of registration as in your associated profile.
Among the main recipients affected by the digital communication service, the companies or entities linked or managers stand out in relation to the edition of sections and contents available and reproducible through the domains owned by them, as well as the servers located in the Union.
Europe and preference measurement services (sociodemographic; devices, statistics, marketing, advertisements) such as GOOGLE, AMAZON, APPLE, HUMAN DATA and entities associated with advertising (advertisers, media agencies, advertising media) that, by virtue of the aforementioned service , specify the associated data, not being responsible NEXORA SOLUTIONS S.L. of the use of the same by that, reiterating that they have more information through the link affected by Cookies.

RIGHTS

The interested party can exercise the following rights:
  1. Right of access to know what your data is being processed, for what purposes, its origin and if we communicate it or have communicated it to third parties
  2. Right to modify your data when they are incomplete or inaccurate
  3. Right to delete your data if the purpose for which you provided them has disappeared, the treatment is not lawful, or you revoke your consent and other cases provided by law
  4. Right of opposition to prevent us from processing your data for certain purposes, or request that we stop doing so, although it is only possible in the cases established by law.
  5. Right to request the limitation of the treatment while the contestation of the accuracy of the same is verified, or understands that the treatment is illegal and opposes the deletion of the data, or we no longer need your data but you need them for the formulation, exercise or defense of claims.
  6. Right to portability to receive your data in a structured and commonly used electronic form and to be able to transmit them to another person in charge.
  7. Right not to be the subject of automated individual decisions so that we do not make a decision about you based solely on the processing of your data that produces legal effects in your personal sphere or affects you in a similar way
To do this, you can use the forms provided by the company, or write to NEXORA SOLUTIONS S.L., B86065653, C/ Alcala Nº 226 – 28027 – MADRID – MADRID. You can also send an email to: web@nexoracrm.es. In addition, the interested party can contact the competent Data Protection Control Authority to obtain additional information or file a claim.